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Are you passionate about travel and driven to create extraordinary experiences for customers? As a Cruise Sales Specialist at our award-winning agency, you’ll have the opportunity to help clients discover the joy of cruising, while working in a supportive, people-first environment.
We believe in investing in our team, helping every individual grow and achieve their full potential. With the travel industry reaching new heights, we’re seeking motivated, positive individuals who can inspire those around them while delivering exceptional service. If you’re ready to bring energy, expertise, and enthusiasm to an exciting career in cruise sales, we’d love to have you on board!
Proactively match customer requests to LIBI’s extensive range of curated cruise packages while maximising all sales opportunities for upselling.
Consistently achieve monthly sales targets.
Ensure all sales opportunities are optimised and work towards specific business product targets.
Adhere to company policies in terms of sales techniques and data recording to assist with product and marketing strategies.
Embrace all methods of current and modern technology used to enhance customer experience.
Ensure all customers are greeted and responded to appropriately, regardless of line of enquiry.
Ensure excellent customer service is always provided to all customers irrespective of communication channel.
Act as an ambassador for LoveitBookit and provide a company image to all customers which reflect the LoveitBookit Excellence charter.
Work collaboratively with teammates to ensure each team member is provided the opportunity to develop and maximise their potential.
Contribute to and attend Brand events and Ship visits.
Proven record of meeting and exceeding sales targets.
GDS experience an advantage.
Good IT skills including keyboard skills and experience of using Microsoft Word, Excel, and Outlook.
Effective communication skills with the ability to provide exceptional service through varied methodology – i.e. by Telephone, Email and Face to Face.
Enthusiasm and a positive attitude with commitment to contribute towards the growth of the business.
Ability to work under own supervision or as part of a team.
Attention to detail and ability to problem solve.
Previous travel industry sales experience essential.
A passion for cruise.
Be part of a dynamic, multicultural team that fosters collaboration and offers the chance to grow through experiences and challenges.
Enjoy a competitive salary, along with a range of exciting perks and benefits.
Unlock opportunities for career growth, with clear paths for promotion within the company.
Work with supportive Team Leaders who are dedicated to your personal and professional development, helping you reach your full potential.
If this opportunity aligns with what you're looking for, we’d love to hear from you! Please send your CV along with a brief cover note detailing your salary expectations and any notice period to: recruitment@loveitbookit.com
Let us inspire you
LoveitBookit are proud to be accredited as one of the leading, independent cruise agencies in the UK. Our reliable, CLIA-recognised cruise experts are here to help you plan your dream cruise holiday and support you through every step of your journey.
Our passion lies in curating unparalleled cruise experiences for our customers, ensuring you book your dream holiday with absolute confidence. As well as being part of the Travel Trust Association and a 5-times winner of the Platinum Trusted Service Award from Feefo, you can rest assured that when you book a LoveitBookit cruise escape, your holiday is fully ATOL and Financially Protected.
We handpick cruise itineraries and package them with incredible, added-value inclusions to create the perfect tailor-made holiday experience for our customers.
Holiday planning made easy! Our dedicated team boasts unrivalled cruise industry and destination knowledge and are committed to delivering exceptional customer service.
For holiday inspiration and cruise line insights, you can watch our hottest cruise escapes come to life on your television screen daily with Cruise TV by LoveitBookit.