Join our Cruise Sales Team

Booking Suite Cruise Sales Specialist

Role Profile

Are you passionate about travel and excited to create memorable experiences for customers? Join our expanding team as a Booking Suite Cruise Sales Specialist, where you’ll be at the heart of our newest on-site service offering, at our headquarters in Altrincham. This face-to-face sales role is perfect for someone who enjoys engaging with people and thrives in a dynamic environment.

As a Cruise Sales Specialist, you’ll warmly welcome customers into our Booking Suite, guiding them through the process of selecting and booking their dream cruise holiday. You’ll provide personalised advice, answer any questions, and deliver an elevated booking experience. Whether you’re assisting seasoned travellers or first-time cruisers, your knowledge and expertise will ensure the start of their journey is unforgettable – particularly for those new to LoveitBookit, exploring a specific cruise line for the first time, or booking to celebrate a special occasion.

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Key Responsibilities as a Booking Suite Cruise Sales Specialist:

• Proactively match customer requests to LIBI's extensive range of curated cruise packages while maximising all sales opportunities for upselling.
• Consistently achieve monthly sales targets.
• Ensure all sales opportunities are optimised and work towards specific business product targets.
• Adhere to company policies in terms of sales techniques and data recording to assist with product and marketing strategies.
• Embrace all methods of current and modern technology used to enhance customer experience.
• Ensure all customers are greeted and responded to appropriately, and all appointments receive a pre-screening call.
• Ensure excellent customer service is always provided to all customers irrespective of communication channel.
• Act as an ambassador for LoveitBookit and provide a company image to all customers which reflect the LoveitBookit Excellence charter.
• Work collaboratively with teammates to ensure each team member is provided the opportunity to develop and maximise their potential.
• Contribute to and attend Brand events and Ship visits.
• Promote LoveitBookit through contribution of firsthand experiences and knowledge to marketing collateral.

What we are looking for in a Booking Suite Cruise Sales Specialist:

• Proven record of meeting and exceeding sales targets.
• Experience with cruise line booking systems.
• Good IT Skills including keyboard skills and experience of using Microsoft Word, Excel, and Outlook.
• Effective communication skills with the ability to provide exceptional service through varied methodology – i.e. by Telephone, Email and Face to Face.
• Ability to work under own supervision or as part of a team.
• High level of attention to detail and ability to spot problems and provide resolutions.
• Previous travel industry experience is essential.
• A passion for cruise.

What we can offer you:

• Be part of a dynamic, multicultural team that fosters collaboration and offers the chance to grow through experiences and challenges.
• Enjoy a competitive salary, along with a range of exciting perks and benefits.
• Unlock opportunities for career growth, with clear paths for promotion within the company.
• Work with supportive Team Leaders who are dedicated to your personal and professional development, helping you reach your full potential.

Join the team:

If this opportunity aligns with what you're looking for, we’d love to hear from you! Please send your CV along with a brief cover note detailing your salary expectations and any notice period to: recruitment@loveitbookit.com

  Apply Now!