DAY 4
Embark Oosterdam in San Antonio (Santiago), Chile
Embark Oosterdam in San Antonio (Santiago), Chile
DAY 5
At Sea
DAY 6
Puerto Montt, Chile
Puerto Montt, Chile
For most of its history, windy Puerto Montt was the end of the line for just about everyone traveling in the Lake District. Now the Carretera Austral carries on southward, but for all intents and p...
DAY 7
Puerto Chacabuco, Chile
Puerto Chacabuco, Chile
The drive from Coyhaique to the town of Puerto Aisén and its port, Chacabuco, is beautiful. The mist hangs low over farmland, adding a dripping somnolence to the scenery. Dozens of waterfalls and r...
DAY 8
Chilean Fjords
DAY 9
Amalia or Brujo Glacier
DAY 9
Sarmiento Channel
DAY 10
Punta Arenas, Chile
Punta Arenas, Chile
Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia, and meant that the region went largely unexplored until the beginning of the 20th century. Located in...
DAY 10
Cockburn Channel
DAY 10
Beagle Channel
DAY 11
Daylight Transit Glacier Alley
DAY 11
Ushuaia, Argentina
Ushuaia, Argentina
At 55 degrees latitude south, Ushuaia (pronounced oo-swy-ah) is closer to the South Pole than to Argentina's northern border with Bolivia. It is the capital and tourism base for Tierra del Fuego, t...
DAY 12
Cape Horn and Drake Passage
Cape Horn and Drake Passage
DAY 13
At Sea
DAY 14
Antarctic Experience, Antarctica
Antarctic Experience, Antarctica
DAY 15
Antarctic Experience, Antarctica
Antarctic Experience, Antarctica
DAY 16
Antarctic Experience, Antarctica
Antarctic Experience, Antarctica
DAY 17
Antarctic Experience, Antarctica
Antarctic Experience, Antarctica
DAY 18
At Sea
DAY 19
Port Stanley, Falkland Islands (Malvinas)
Port Stanley, Falkland Islands (Malvinas)
Tiny Stanley, capital of the Falklands, seems in many ways like a British village fallen out of the sky. Many homes are painted in bright colours, adding visual appeal to this distant outpost, plus...
DAY 20
At Sea
DAY 21
Puerto Madryn, Argentina
Puerto Madryn, Argentina
Puerto Madryn is a vibrant Argentine city on the coast of northern Patagonia – with a quirky Welsh influence! Whilst this port is a great starting point for visiting nearby wildlife-watching sites...
DAY 22
At Sea
DAY 23
Punta del Este, Uruguay
Punta del Este, Uruguay
Often likened to the Hamptons or St-Tropez, Punta del Este is a flashy destination where parties run nonstop in peak season. But it is also a destination that draws a range of beachgoers to its sho...
DAY 24
Montevideo, Uruguay
Montevideo, Uruguay
Montevideo – the capital of Uruguay – is an eclectic city, complete with its iconic “Rambla”, the world’s longest waterfront sidewalk! A massive coastal promenade that passes fine beaches, restaura...
DAY 25
Buenos Aires, Argentina
Buenos Aires, Argentina
Whether you’re seeking for a thrilling urban adventure, down to tapping your feet for some tango, or just to stroll along the historic plazas, Buenos Aires is a city of infinite possibilities. Buen...
DAY 26
Buenos Aires, Argentina. Fly to UK
DAY 27
Arrive UK
Puerto Montt, Chile
For most of its history, windy Puerto Montt was the end of the line for just about everyone traveling in the Lake District. Now the Carretera Austral carries on southward, but for all intents and purposes Puerto Montt remains the region's last significant outpost, a provincial city that is the hub of local fishing, textile, and tourist activity.Today the city center is full of malls, condos, and office towers—it's the fastest-growing city in Chile—but away from downtown, Puerto Montt consists mainly of low clapboard houses perched above its bay, the Seno de Reloncaví. If it's a sunny day, head east to Playa Pelluco or one of the city's other beaches. If you're more interested in exploring the countryside, drive along the shore for a good view of the surrounding hills.
Puerto Chacabuco, Chile
The drive from Coyhaique to the town of Puerto Aisén and its port, Chacabuco, is beautiful. The mist hangs low over farmland, adding a dripping somnolence to the scenery. Dozens of waterfalls and rivers wend their way through mountain formations. Yellow poplars surround charming rustic lodges, and sheep and cattle graze on mossy, vibrant fields. The picture of serenity terminates at the sea, where the nondescript town of Puerto Aisén and its port Chacabuco, Coyhaique's link to the ocean, sits, a conduit to further beauty. This harbor ringed by snowcapped mountains is where you board the ferries that transport you north to Puerto Montt in the Lake District and Quellón on Chiloé, as well as boats headed south to the spectacular Laguna San Rafael.
Punta Arenas, Chile
Impenetrable forests, impassable mountains, and endless fields of ice define Chilean Patagonia, and meant that the region went largely unexplored until the beginning of the 20th century. Located in the southernmost part of the country, this area is still sparsely inhabited, though you will find a few populated places—like the colorful provincial city of Punta Arenas, which looks like it's about to be swept into the Strait of Magellan. Some unique wildlife, particularly colonies of elephant seals and penguins, call this breathtaking topography home. To the north is Parque Nacional Torres del Paine, the country's most magnificent natural wonder, and whose snow-covered peaks seem to rise vertically from the plains below. The vistas, such as the fantastic Avenue of the Glaciers, are breathtaking; along this stretch of the Beagle Channel, you can pass six tremendous glaciers all within a stone's throw of each other.Cruise SightsPunta Arenas. Founded a little more than 150 years ago, Punta Arenas (Sandy Point) was Chile's first permanent settlement in Patagonia. Plaza Muñoz Gamero, the central square, is surrounded by evidence of that early prosperity: buildings whose then-opulent brick exteriors recall a time when this was one of Chile's wealthiest cities. The newer houses here have colorful tin roofs, best appreciated when seen from a high vantage point such as the Mirador Cerro la Cruz. Although the city as a whole may not be particularly attractive, look for details: the pink-and-white house on a corner, the bay window full of potted plants, parking attendants wearing the regional blue and yellow colors, and schoolchildren in identical naval pea coats that remind you that the city's fate is tied to the sea.The Museo Naval y Marítimo extols Chile's high-seas prowess, particularly concerning Antarctica. Its exhibits are worth a visit for anyone with an interest in ships and sailing, merchant and military alike. Part of the second floor is designed like the interior of a ship, including a map and radio room. Pedro Montt 989. Admission charged.Housed in what was once the mansion of the powerful Braun-Menéndez family, the Museo Regional de Magallanes is an intriguing glimpse into the daily life of a wealthy provincial family at the beginning of the 20th century. Lavish Carrara marble hearths, English bath fixtures, and cordovan leather walls are among the original accoutrements. The museum also has an excellent group of displays depicting Punta Arenas's past, from the first European contact to the town's decline after the opening of the Panama Canal. The museum is half a block north of the main square. Magallanes 949. Admission charged.The resplendent 1895 Palacio Sara Braun is a national landmark and an architectural showpiece of southern Patagonia. Designed by a French architect, the house was built from materials and by craftsmen imported from Europe during the four years of construction. The city's central plaza and surrounding buildings soon followed, ushering in the region's golden era. Noteworthy are the lavish bedrooms, magnificent parquet floors, marble fireplaces, and hand-painted ceilings. Don't miss the portraits of Braun and her husband José Nogueira in the music room. Afterwards, head to the cellar for a drink or snack in the warm public tavern (a good portion of the mansion is leased to a hotel). Plaza Muñoz Gamero 716. Admission charged.Commonly referred to simply as "El Salesiano," the Museo Salesiano de Maggiorino Borgatello is operated by Italian missionaries whose order arrived in Punta Arenas in the 19th century. The Salesians, most of whom spoke no Spanish, proved to be daring explorers. Traveling throughout the region, they collected the artifacts made by indigenous tribes that are currently on display. Av. Bulnes 398. Admission charged.Isla Magdalena. Punta Arenas is the launching point for a boat trip to the Isla Magdalena to see the more than 100,000 Magellanic penguins at the Monumento Natural Los Pingúinos. A single trail, marked off by rope, is accessible to humans. The boat trip to the island, in the middle of the Estrecho de Magallanes, takes about two hours. Make sure to bring along warm clothing, even in summer; the island can be chilly, particularly if a breeze is blowing across the water.Parque Nacional Torres del Paine. Some 12 million years ago, lava flows pushed up through the thick sedimentary crust that covered the southwestern coast of South America, cooling to form a granite mass. Glaciers then swept through the region, grinding away all but the ash-gray spires that rise over the landscape of one of the world's most beautiful natural phenomena, now the Parque Nacional Torres del Paine (established in 1959). Snow formations dazzle along every turn of road, and the sunset views are spectacular.Among the 2,420-square-km (934-square-mi) park's most beautiful attractions are its lakes of turquoise, aquamarine, and emerald green waters. Another draw is its unusual wildlife. Creatures like the guanaco (a woollier version of the llama) and the ñandú (resembling a small ostrich) abound. They are used to visitors and don't seem to be bothered by the proximity of automobile traffic and the snapping of cameras. Predators, like the gray fox, make less frequent appearances. You may also spot the dramatic aerobatics of a falcon and the graceful soaring of the endangered condor. The beautiful puma is especially elusive, but sightings have become more common. Admission charged.Pingúinera de Seno Otway. The road to this penguin sanctuary begins 30 km (18 mi) north of Punta Arenas. Magellanic penguins, which live up to 20 years in the wild, return to their birthplace here every year to mate with the same partner. For about 2,000 penguin couples—no single penguins make the trip—home is this desolate and windswept land off the Otway Sound. In late September, the penguins begin to arrive from the southern coast of Brazil and the Falkland Islands. They mate and lay their eggs in early October, and brood their eggs in November. Offspring hatch between mid-November and early December. If you're lucky, you may catch sight of one of the downy gray chicks that stick their heads out of the burrows when their parents return to feed them. Otherwise you might see scores of the ungainly adult penguins waddling to the ocean from their nesting burrows. They swim for food every eight hours and dive up to 100 feet deep. The penguins depart from the sound in late March. Note that the sanctuary is a 1-km (1/2-mi) walk from the parking lot. It gets chilly, so bring a windbreaker. Admission charged.Reserva Nacional Laguna Parillar. This 47,000-acre reserve lies west of Puerto Hambre, a tranquil fishing village, and is centered around a shimmering lake in a valley flanked by hills. It's a great place for a picnic, and there are a number of well-marked paths that offer sweeping vistas over the Estrecho de Magallanes. About 2 km (1 mi) west of Puerto Hambre is a small white monolith that marks the geographical center of Chile, the midway point between Chile's northern port Arica and the South Pole.Cruise ShoppingWool may no longer be king of the economy, but vast flocks of sheep still yield a high-quality product that is woven into the clothing here. Leather products are also common, but the prices are not necessarily low. About 3 km (2 mi) north of Punta Arenas is the Zona Franca (Av. Bulnes). This duty-free zone is where people from all around the region come for low-priced electronics and other consumer items.
Ushuaia, Argentina
At 55 degrees latitude south, Ushuaia (pronounced oo-swy-ah) is closer to the South Pole than to Argentina's northern border with Bolivia. It is the capital and tourism base for Tierra del Fuego, the island at the southernmost tip of Argentina.Although its stark physical beauty is striking, Tierra del Fuego's historical allure is based more on its mythical past than on rugged reality. The island was inhabited for 6,000 years by Yámana, Haush, Selk'nam, and Alakaluf Indians. But in 1902 Argentina, eager to populate Patagonia to bolster its territorial claims, moved to initiate an Ushuaian penal colony, establishing the permanent settlement of its most southern territories and, by implication, everything in between.When the prison closed in 1947, Ushuaia had a population of about 3,000, made up mainly of former inmates and prison staff. Today the Indians of Darwin's "missing link" theory are long gone—wiped out by diseases brought by settlers and by indifference to their plight—and the 60,000 residents of Ushuaia are hitching their star to tourism.The city rightly (if perhaps too loudly) promotes itself as the southernmost city in the world (Puerto Williams, a few miles south on the Chilean side of the Beagle Channel, is a small town). You can make your way to the tourism office to get your clichéd, but oh-so-necessary, "Southernmost City in the World" passport stamp. Ushuaia feels like a frontier boomtown, at heart still a rugged, weather-beaten fishing village, but exhibiting the frayed edges of a city that quadrupled in size in the '70s and '80s and just keeps growing. Unpaved portions of Ruta 3, the last stretch of the Pan-American Highway, which connects Alaska to Tierra del Fuego, are finally being paved. The summer months (December through March) draw more than 120,000 visitors, and dozens of cruise ships. The city is trying to extend those visits with events like March's Marathon at the End of the World and by increasing the gamut of winter activities buoyed by the excellent snow conditions.A terrific trail winds through the town up to the Martial Glacier, where a ski lift can help cut down a steep kilometer of your journey. The chaotic and contradictory urban landscape includes a handful of luxury hotels amid the concrete of public housing projects. Scores of "sled houses" (wooden shacks) sit precariously on upright piers, ready for speedy displacement to a different site. But there are also many small, picturesque homes with tiny, carefully tended gardens. Many of the newer homes are built in a Swiss-chalet style, reinforcing the idea that this is a town into which tourism has breathed new life. At the same time, the weather-worn pastel colors that dominate the town's landscape remind you that Ushuaia was once just a tiny fishing village, snuggled at the end of the Earth.As you stand on the banks of the Canal Beagle (Beagle Channel) near Ushuaia, the spirit of the farthest corner of the world takes hold. What stands out is the light: at sundown the landscape is cast in a subdued, sensual tone; everything feels closer, softer, and more human in dimension despite the vastness of the setting. The snowcapped mountains reflect the setting sun back onto a stream rolling into the channel, as nearby peaks echo their image—on a windless day—in the still waters.Above the city rise the last mountains of the Andean Cordillera, and just south and west of Ushuaia they finally vanish into the often-stormy sea. Snow whitens the peaks well into summer. Nature is the principal attraction here, with trekking, fishing, horseback riding, wildlife spotting, and sailing among the most rewarding activities, especially in the Parque Nacional Tierra del Fuego (Tierra del Fuego National Park).
Port Stanley, Falkland Islands (Malvinas)
Tiny Stanley, capital of the Falklands, seems in many ways like a British village fallen out of the sky. Many homes are painted in bright colours, adding visual appeal to this distant outpost, plus a fascinating maritime museum and beautifully landscaped gardens for a complete touch! Whilst here, call by the whalebone arch at Christ Church Cathedral – the southernmost cathedral in the world! Not far offshore, the wreck of the Lady Elizabeth, is one of the many vessels remaining as a silent testimonial to the region's frequent harsh weather conditions. The islands, also known by their Spanish name of Islas Malvinas, are home to arguably more tuxedo-clad inhabitants of the penguin variety than human residents. Various species, such as Gentoo, Magellanic and the more elusive King penguins, either live here permanently or use the Falklands as a stopover on their migration route. Darwin found the islands' flora and fauna fascinating – no doubt you will, too!
Puerto Madryn, Argentina
Puerto Madryn is a vibrant Argentine city on the coast of northern Patagonia – with a quirky Welsh influence! Whilst this port is a great starting point for visiting nearby wildlife-watching sites like Península Valdés and Punta Tombo, it’s also an excellent destination in its own right. Ranged along the clear and tranquil Golfo Nuevo are restaurants, cafés, dive shops, and hotels, all busy—but not yet overcrowded—with tourists from around the world. The restaurant-lined promenade faces sandy beaches and endless ocean views.
Punta del Este, Uruguay
Often likened to the Hamptons or St-Tropez, Punta del Este is a flashy destination where parties run nonstop in peak season. But it is also a destination that draws a range of beachgoers to its shores, from summering families to the celebrity jet-set. There's a bustling city on the beach downtown, as well as quiet countryside populated solely with upscale ranches called chacras or estancias, and creative, buzzing hamlets like La Barra and José Ignacio. Though it's pricey and at times a logistical challenge to get around, everyone finds something about Punta to love.The resort takes its name from the "east point" marking the division of the Río de la Plata on the west from the Atlantic Ocean to the east. It also lends its name to the broader region encompassing the nearby communities of Punta Ballena and La Barra de Maldonado. These days even José Ignacio, some 20 miles away, is grouped in. It's usually a given that Argentina’s upper class spends at least part of the summer in Punta, soaking in the ample rays.
Montevideo, Uruguay
Montevideo – the capital of Uruguay – is an eclectic city, complete with its iconic “Rambla”, the world’s longest waterfront sidewalk! A massive coastal promenade that passes fine beaches, restaurants, and numerous parks recalls the sunny sophistications of the Mediterranean and is always dotted with Montevideans strolling, exercising, and lounging along the water. Montevideo has its share of glitzy shopping avenues and modern office buildings, balanced with its historic old city and sumptuous colonial architecture, as well as numerous leafy plazas and parks. When the weather's good, La Rambla, a long waterfront avenue that links the Old City with the eastern suburbs, gets packed with fishermen, ice-cream vendors, and joggers. Around sunset, volleyball and soccer games wind down as couples begin to appear for evening strolls. After one visit here, especially on a lovely summer evening, you probably will agree!
Buenos Aires, Argentina
Whether you’re seeking for a thrilling urban adventure, down to tapping your feet for some tango, or just to stroll along the historic plazas, Buenos Aires is a city of infinite possibilities. Buenos Aires is Argentina’s cosmopolitan capital, nicknamed the “Paris of South America”, after its grand European buildings, Parisian-style café culture and fashion scene! Glamorous and gritty, Buenos Aires is the two cultures you can experience in one beautiful setting. What makes Argentina's capital so fascinating is its dual heritage—part European, part Latin American. Plaza de Mayo is one of the capital’s treasures and is home to the presidential palace, Casa Rosada
CHOOSE YOUR CABIN
Prices shown are per person, based on two adults sharing a cabin and include all cruise offer
discounts and savings.
All
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£5,599 per person
£0 single price
Interior
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown.
Approximately 151–233 sq. ft.
Inside
Two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities are featured in these comfortable staterooms. The configuration of staterooms may vary from the images shown.
Approximately 151–233 sq. ft.
Cabin Facilities:
Queen or Twin Configuration
Shower
TV
Safe
Hair Dryer
Room Service Available
Telephone
Desk
Lounge Area
Toiletries Provided
Wi-Fi (Additional Cost)
View cabin layout
£5,899 per person
£0 single price
Oceanview
These large staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities. The view is fully obstructed.
Approximately 174-180 sq. ft.
Fully Obstructed Ocean View
These large staterooms include two lower beds convertible to one queen-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, premium massage shower heads and a host of amenities. The view is fully obstructed.
Approximately 174-180 sq. ft.
Cabin Facilities:
Queen or Twin Configuration
Shower
Room Service Available
TV
Safe
Hair Dryer
Telephone
Desk
Lounge Area
Toiletries Provided
Wi-Fi (Additional Cost)
View cabin layout
£6,749 per person
£0 single price
Balcony
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and bath tub with premium massage shower heads.
The configuration of staterooms may vary from the images shown.
Approximately 212-359 sq. ft. including verandah
Verandah
Filled with light from floor-to-ceiling windows overlooking a private verandah, these staterooms include a sitting area, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and bath tub with premium massage shower heads.
The configuration of staterooms may vary from the images shown.
Approximately 212-359 sq. ft. including verandah
Cabin Facilities:
Queen or Twin Configuration
Shower
Bath
TV
Safe
Hair Dryer
Room Service Available
Telephone
Desk
Lounge Area
Vanity Area
Toiletries Provided
Wi-Fi (Additional Cost)
Media/Entertainment Station
View cabin layout
£7,949 per person
£0 single price
Signature Suite
These large, comfortable suites feature a spacious sitting area with floor-to-ceiling windows overlooking a private verandah, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and one sofa bed for one person. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, and an additional shower stall.
The configuration of staterooms may vary from the images shown.
Approximately 372-384 sq. ft. including verandah
Signature Suite
These large, comfortable suites feature a spacious sitting area with floor-to-ceiling windows overlooking a private verandah, two lower beds convertible to one queen-size bed—our signature Mariner's Dream™ bed with plush Euro-Top mattresses, and one sofa bed for one person. The bathroom includes a dual-sink vanity, full-size whirlpool bath and shower, and an additional shower stall.
The configuration of staterooms may vary from the images shown.
Approximately 372-384 sq. ft. including verandah
Cabin Facilities:
Queen or Twin Configuration
Sofa Bed
Lounge Area
Shower
Whirlpool Bath
Suite Benefits
TV
Safe
Hair Dryer
Room Service Available
Desk
Vanity Area
Toiletries Provided
Wi-Fi (Additional Cost)
Media/Entertainment Station
Telephone
Oosterdam
Oosterdam, a Vista Class cruise ship, brings high style to the high seas with thoughtful upgrades and stunning artwork. Guests will have plenty to do on board when not taking in expansive views or stretching out in spacious staterooms. Begin with an exquisite breakfast in the Dining Room. Unwind with a massage at the Greenhouse Spa & Salon, or challenge the family to an air hockey game at High Score!—an Oosterdam exclusive. Indulge in pre-dinner craft cocktails at Ocean Bar, followed by delectable Italian fare at Canaletto.
Ship Gallery
Restaurants
Experiences
Bar & Lounges
Deck Plans
Useful Information
Oosterdam ENDLESS DINING OPTIONS
Pinnacle Grill
Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.
Canaletto
In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!
The Dining Room
For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.
Pinnacle Grill
Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.
Canaletto
In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!
The Dining Room
For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.
Oosterdam RESTAURANTS
24-Hour In-Room Dining
room
complimentary
Sleep in and have breakfast delivered. Enjoy an early dinner on your verandah before an evening excursion. Order a salad, sandwich or entrée any time. Room Service is only a phone call away. All selections are included in your cruise fare unless otherwise noted on the in-room menu.
24-Hour In-Room Dining
Sleep in and have breakfast delivered. Enjoy an early dinner on your verandah before an evening excursion. Order a salad, sandwich or entrée any time. Room Service is only a phone call away. All selections are included in your cruise fare unless otherwise noted on the in-room menu.
Canaletto
italian
specialty
In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!
Canaletto
In Italy, there’s nothing more important than coming together to celebrate the joy of great food. This is the inspiration for our onboard Italian restaurant, Canaletto. Enjoy amazing Italian classics like braised chicken cacciatore al forno, branzino ai ferri or garlic shrimp ravioli. And for dessert: tiramisù, cannoli alla Siciliana, gelato, and more. Including pasta made fresh daily. Buon Appetito!
Dive-In
fast
complimentary
Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with our own trade-marked secret sauce. Savour a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabello mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.
Dive-In
Dive-In offers a variety of casual culinary classics, using the highest quality ingredients. Enjoy a burger, grilled to perfection and served on a toasted brioche with our own trade-marked secret sauce. Savour a succulent Nathan’s Famous gourmet hot dog with golden French fries. Or choose a grilled chicken breast sandwich or juicy portabello mushroom stack. Dive-In is the perfect spot to dine poolside on the best burgers at sea.
Explorations Café
cafe
specialty
At Explorations Café, sink into plush chairs and sofas in a comfortable environment. Sip elegantly prepared espresso drinks and nosh on fresh pastries from the coffee bar. You can also take in fantastic views, catch up on your favourite book or browse the web.
Explorations Café
At Explorations Café, sink into plush chairs and sofas in a comfortable environment. Sip elegantly prepared espresso drinks and nosh on fresh pastries from the coffee bar. You can also take in fantastic views, catch up on your favourite book or browse the web.
Lido Market
varies
complimentary
Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global cuisine; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda available for purchase; Rise, savoury quiches, croissants and sandwiches, and more.
Lido Market
Explore a world of intriguing culinary possibilities in the Lido Market. Steps from the Lido pool, this modern marketplace includes a curated selection of delicious options that you can grab on the go or have made to order: Breadboard, with freshly baked breads and pastries; Wild Harvest, offering a bountiful selection of hearty salads; Homestead, serving up comfort classics; Distant Lands, featuring global cuisine; Sweet Spot, for ice cream creations and desserts; Roasting Pan, hand-carved meats, fish and other hearty entrees; Perk, freshly brewed beverages and chilled juices; Quench, premium coffee, beer, wine, and soda available for purchase; Rise, savoury quiches, croissants and sandwiches, and more.
Pinnacle Grill
steakhouse
specialty
Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.
Pinnacle Grill
Pinnacle Grill is the ultimate steakhouse at sea, where an exceptional menu and impeccable service make for one of finest meals you’ll ever have. The refined menu features a selection of 28-day wet-aged USDA Prime steaks — meticulously chosen to guarantee the finest quality — as well as classic steakhouse dishes and innovative recipes from James Beard Award-winning chef and Culinary Council® member, David Burke. Every dish is exquisitely prepared, beautifully plated and complemented by a vast collection of award-winning wines. Here, your meal is an event unto itself, a celebration of fine dining and a triumph of flavour.
The Dining Room
classic
complimentary
For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.
The Dining Room
For an elegant breakfast, leisurely lunch or unforgettable multi-course dinner, The Dining Room is your destination. Behind the scenes, our Culinary Council,® an elite team of seven world-renowned chefs, and our talented onboard executive chefs have worked to bring each dish to perfection. For dinner, choose from classics such as Boneless Lamb Loin en Croute, Rosemary Roasted Chicken, as well as regionally inspired cuisine and artfully prepared vegetarian dishes. Enrich your journey with an extensive selection of wines, carefully selected by our Wine Curator, world-renowned wine critic James Suckling.
NON STOP Experiences
Experiences at a Glance
From exclusive evening entertainment to slow and rejuvenating spa days, you’ll discover unlimited things to do in your downtime while cruising! Here’s a quick glance at our favourite experiences onboard Oosterdam
Crow's Nest
Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.
Billboard Onboard
2 pianos - 60 Years of Chart Toppers - 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
World Stage
World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise & Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.
Crow's Nest
Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.
Billboard Onboard
2 pianos - 60 Years of Chart Toppers - 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
World Stage
World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise & Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.
Oosterdam Experiences
BBC Earth In Concert
Our partnership with BBC Earth brings their innovative and breathtaking programming to the World Stage. Award-winning soundtracks are performed live as BBC Earth’s incredible wildlife footage fills the big screen. It’s an unforgettable experience that will leave you with a new perspective on the planet.
BBC Earth In Concert
Our partnership with BBC Earth brings their innovative and breathtaking programming to the World Stage. Award-winning soundtracks are performed live as BBC Earth’s incredible wildlife footage fills the big screen. It’s an unforgettable experience that will leave you with a new perspective on the planet.
Billboard Onboard
2 pianos - 60 Years of Chart Toppers - 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
Billboard Onboard
2 pianos - 60 Years of Chart Toppers - 100s Of Songs. Sing along, test your music trivia skills or just sit back and enjoy as the hits fill the room each night.
Casino Action
Your Holland America Line ship’s Casino offers a wide array of gaming options. Whether you prefer slot machines or want to try your hand at blackjack or poker, our dealers and staff are available to provide complimentary instruction — and we offer many engaging tournament options. The Casino is only open at sea.
Casino Action
Your Holland America Line ship’s Casino offers a wide array of gaming options. Whether you prefer slot machines or want to try your hand at blackjack or poker, our dealers and staff are available to provide complimentary instruction — and we offer many engaging tournament options. The Casino is only open at sea.
Crow's Nest
Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.
Crow's Nest
Holland America Line offers you a wide selection of lounges onboard. The panoramic view takes center stage in The Crow's Nest at the top of the ship, where you can relax just about any time of day and enjoy your favorite drink.
High Score!
Unleash your competitive spirit at High Score!, our new family game room — on Oosterdam. By day, it’s a secret hideaway for kids and teens, where they can engage in a fast-paced flurry of four-person air hockey or contend for bragging rights in the video arcade. At night, the entire family is welcome to bond over board games, skee-ball, a tilting labyrinth and family activities.
High Score!
Unleash your competitive spirit at High Score!, our new family game room — on Oosterdam. By day, it’s a secret hideaway for kids and teens, where they can engage in a fast-paced flurry of four-person air hockey or contend for bragging rights in the video arcade. At night, the entire family is welcome to bond over board games, skee-ball, a tilting labyrinth and family activities.
The Signature Shops
Discover a world-class shopping experience only steps away. The Signature Shops onboard offer a great selection of fine jewellery, watches, fragrances, premium liquor, exclusive Holland America Line souvenirs and more all at tax and duty free savings. You’ll find many famous brands with designer names specially selected with you in mind. Knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service, helping to make your cruise vacation, relaxing and enjoyable.
The Signature Shops
Discover a world-class shopping experience only steps away. The Signature Shops onboard offer a great selection of fine jewellery, watches, fragrances, premium liquor, exclusive Holland America Line souvenirs and more all at tax and duty free savings. You’ll find many famous brands with designer names specially selected with you in mind. Knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service, helping to make your cruise vacation, relaxing and enjoyable.
World Stage
World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise & Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.
World Stage
World Stage, the largest theatre on board is home to a variety of performances day and night. Our exclusive EXC® Talk lecture series features captivating regional stories told by local experts and narrated by your Cruise & Travel Director. In the evenings, Step One Dance Company, vocal sensation Cantaré, BBC Earth in Concert and more take the stage. Koningsdam, Nieuw Statendam and Rotterdam bring the World Stage experience to the next level by surrounding you in spectacular sight and sound with a two-story, panoramic LED screen.
RELAX AND UNWIND
A Drink for Every Mood
Watch the world go by with a drink in hand. The wide selection of bars and lounges on board Oosterdam ensures that there’s always a perfect drink for every frame of mind…
Ocean Bar
Enjoy live music in this popular bar perfect for pre-dinner cocktails.
Piano Bar
Holland America Line offers you a wide selection of lounges on board. In the Piano Bar, gather around and sing along as our pianist plays your favorites.
Explorer's Lounge
The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.
Ocean Bar
Enjoy live music in this popular bar perfect for pre-dinner cocktails.
Piano Bar
Holland America Line offers you a wide selection of lounges on board. In the Piano Bar, gather around and sing along as our pianist plays your favorites.
Explorer's Lounge
The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.
Oosterdam BAR & LOUNGES
Art Gallery
As a guest onboard Holland America Line, you are invited to indulge your inner art connoisseur by immersing yourself in the ship’s exclusive onboard gallery and fine art experience. Through exciting live auctions, dazzling gallery exhibitions, enriching educational programs and intimate champagne-sipping enthusiast events, you are destined for a memorable artistic encounter that will ignite your passion for fine art.
Representatives from Park West Gallery bring their expertise to Holland America Line and afford the art novice to seasoned aficionado access to an extensive array of paintings, prints, drawings, watercolours, mixed-media, sports memorabilia and animation art. Park West engages guests in a way that is sure to surprise and delight every level of collector.
Vibrant works of art by world-renowned contemporary artist Peter Max, quiet cottage scenes by Thomas Kinkade and collectable sports memorabilia from favourite athletes are but glimpses of the broad range of exquisite items offered by Park West Gallery to guests on board Holland America Line. Be sure to visit the gallery on embarkation day to pre-register for the art activities and ensure a space in one of the educational programs and champagne events. Gallery event guests also have the opportunity to take home a complimentary gift of art and enter raffle drawings for special art prizes.
Founded in 1969, Park West Gallery has brought fine works of art to more than 1.3 million clients worldwide through events at sea, at its gallery locations in Michigan and Florida, and by select auctions in major metropolitan areas. Every purchase from Park West Gallery comes with a certificate of authenticity, assuring that each is subjected to the highest level of artistic and critical scrutiny. The gallery also offers convenient shipping and framing services so you may easily enjoy your new work of art at home.
Art Gallery
As a guest onboard Holland America Line, you are invited to indulge your inner art connoisseur by immersing yourself in the ship’s exclusive onboard gallery and fine art experience. Through exciting live auctions, dazzling gallery exhibitions, enriching educational programs and intimate champagne-sipping enthusiast events, you are destined for a memorable artistic encounter that will ignite your passion for fine art.
Representatives from Park West Gallery bring their expertise to Holland America Line and afford the art novice to seasoned aficionado access to an extensive array of paintings, prints, drawings, watercolours, mixed-media, sports memorabilia and animation art. Park West engages guests in a way that is sure to surprise and delight every level of collector.
Vibrant works of art by world-renowned contemporary artist Peter Max, quiet cottage scenes by Thomas Kinkade and collectable sports memorabilia from favourite athletes are but glimpses of the broad range of exquisite items offered by Park West Gallery to guests on board Holland America Line. Be sure to visit the gallery on embarkation day to pre-register for the art activities and ensure a space in one of the educational programs and champagne events. Gallery event guests also have the opportunity to take home a complimentary gift of art and enter raffle drawings for special art prizes.
Founded in 1969, Park West Gallery has brought fine works of art to more than 1.3 million clients worldwide through events at sea, at its gallery locations in Michigan and Florida, and by select auctions in major metropolitan areas. Every purchase from Park West Gallery comes with a certificate of authenticity, assuring that each is subjected to the highest level of artistic and critical scrutiny. The gallery also offers convenient shipping and framing services so you may easily enjoy your new work of art at home.
Art Tours
Holland America Line is known for the extensive art collections onboard each of its ships. Now, fine art goes high tech. The line invites you to enjoy the self-guided walking tour for each ship which highlights the art onboard an eclectic collection that is valued at tens of millions of dollars.
Narrated by well-known radio hosts Paul Lasley and Elizabeth Harryman, the 30-40 minute tours include walking directions, interviews with artists, background music and thumbnails of some of the artwork. Download the ship-specific art tour onto your personal iPod, MP3 or portable media player before you embark on your Holland America Line cruise. Pre-loaded art tours are also available on board.
Art Tours
Holland America Line is known for the extensive art collections onboard each of its ships. Now, fine art goes high tech. The line invites you to enjoy the self-guided walking tour for each ship which highlights the art onboard an eclectic collection that is valued at tens of millions of dollars.
Narrated by well-known radio hosts Paul Lasley and Elizabeth Harryman, the 30-40 minute tours include walking directions, interviews with artists, background music and thumbnails of some of the artwork. Download the ship-specific art tour onto your personal iPod, MP3 or portable media player before you embark on your Holland America Line cruise. Pre-loaded art tours are also available on board.
Explorer's Lounge
The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.
Explorer's Lounge
The Explorer’s Lounge is an elegant and refined space to enjoy a glass of wine, a cocktail, or your favorite liqueur.
Lincoln Centre Stage
Enjoy classical cruise ship music and onboard entertainment. In an exclusive partnership with the world’s leading centre for the performing arts, music virtuosos perform familiar classics and twists on contemporary favourites.
Lincoln Centre Stage
Enjoy classical cruise ship music and onboard entertainment. In an exclusive partnership with the world’s leading centre for the performing arts, music virtuosos perform familiar classics and twists on contemporary favourites.
Ocean Bar
Enjoy live music in this popular bar perfect for pre-dinner cocktails.
Ocean Bar
Enjoy live music in this popular bar perfect for pre-dinner cocktails.
Photo Gallery
It all begins with a great photo taken at embarkation -- the first of many photo opportunities. Your onboard photographers, called "Image Creators" will be with you throughout the cruise, ready to capture that special moment at the Bon Voyage Party, Formal Night, Scenic Cruising and more.
The Photo Gallery on board offers print and digital photos, photo packages and DVDs of your cruise itinerary and voyage. Be sure to take home memories of your voyage that will last a lifetime.
Black Label Photography
Whether the look he captures on film is thoughtful, irreverent or joyous, Joe Craig believes a successful photograph reveals the soul of its subject. He has spent his life perfecting his craft and teaching it to others. See what his approach can show you.
Joe Craig Black Label creates images that blend innocence and sophistication. It’s a great opportunity for you and your friends, family or special someone to capture the memory of your voyage in interpretive photography.
All Black Label artists on board are personally trained by Joe, and studio sessions are complimentary, with no obligation to buy and no sitting fee.
Photo Gallery
It all begins with a great photo taken at embarkation -- the first of many photo opportunities. Your onboard photographers, called "Image Creators" will be with you throughout the cruise, ready to capture that special moment at the Bon Voyage Party, Formal Night, Scenic Cruising and more.
The Photo Gallery on board offers print and digital photos, photo packages and DVDs of your cruise itinerary and voyage. Be sure to take home memories of your voyage that will last a lifetime.
Black Label Photography
Whether the look he captures on film is thoughtful, irreverent or joyous, Joe Craig believes a successful photograph reveals the soul of its subject. He has spent his life perfecting his craft and teaching it to others. See what his approach can show you.
Joe Craig Black Label creates images that blend innocence and sophistication. It’s a great opportunity for you and your friends, family or special someone to capture the memory of your voyage in interpretive photography.
All Black Label artists on board are personally trained by Joe, and studio sessions are complimentary, with no obligation to buy and no sitting fee.
Piano Bar
Holland America Line offers you a wide selection of lounges on board. In the Piano Bar, gather around and sing along as our pianist plays your favorites.
Piano Bar
Holland America Line offers you a wide selection of lounges on board. In the Piano Bar, gather around and sing along as our pianist plays your favorites.
Oosterdam DECK PLANS
Deck 11 - Sports
Observation Deck
The Retreat
Sports Court
Deck 10 - Observation
Explorations Central & Café/Crow's Nest
Sliding Dome Cover
Club Hal
High Score
Verandah Staterooms
Interior Staterooms (Large or Standard)
Deck 9 - Lido
Fitness Centre
Greenhouse Spa & Salon
Hydro Pool
Lido Pool
Lido Bar
Dive-In
Canaletto
Lido Market
Sea View Bar
Sea View Pool
Deck 8 - Navigation
Bridge
Neptune Suites
Signature Suites
Verandah Staterooms
Interior Staterooms (Large or Standard)
Deck 7 - Rotterdam
Neptune Lounge
Pinnacle Suites
Neptune Suites
Verandah Staterooms
Interior Staterooms (Large or Standard)
Deck 6 - Upper Verandah
Neptune Suites
Signature Suites
Verandah Staterooms
Ocean-View Staterooms (Large)
Interior Staterooms (Large or Standard)
Deck 5 - Verandah
Neptune Suites
Signature Suites
Verandah Staterooms
Interior Staterooms (Large or Standard)
Deck 4 - Upper Promenade
Neptune Suites
Verandah Staterooms
Ocean-View Staterooms
Interior Staterooms (Large or Standard)
Deck 3 - Promenade Deck
World Stage
Hudson
Tasman Room
Half Moon
Stuyvesant
The Shops
Ocean Bar
Atrium
Photo Shop
The Dining Room
Deck 2 - Lower Promenade
World Stage
Casino
Billboard Onboard
Gallery Bar
Rolling Stone Lounge
Pinnacle Grill
Atrium
Pinnacle Bar
Art Gallery
Lincoln Centre Stage
Explorer's Lounge
The Dining Room
Deck 1 - Main
World Stage
Guest Services
Atrium
Future Cruises
Ocean-View Staterooms (Large)
Interior Staterooms (Large or Standard)
HEALTH & FITNESS
Whether you want to workout in the Fitness Centre, learn yoga, pamper yourself with a massage and spa treatment, or enjoy a game of basketball, there's a perfect onboard activity for everyone.
Oosterdam USEFUL INFORMATION
Disabled Facilities
Guests who are Deaf or Hard of Hearing
To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:
Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm.
Stateroom televisions capable of showing closed captioning (some satellite feeds do not transmit with captioning, so this feature is available only when the signal the ship receives has captioning).
Telephones with amplified sound for staterooms.
Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows.
Written safety information and a copy of the lifeboat drill safety speech.
Guests who are Blind or have Low Vision
To help maximise the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available:
Screen reader computer software in the Explorations Café that allows guests to navigate the web by listening to the text.
Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. These items may also be downloaded to the screen reader-enabled computer in the Explorations Café.
With 45 days notice, large print or Braille menus describing the inspired cuisine offered across a myriad of venues, from the elegant Dining Room to the casual Lido Market.
A familiarisation tour of the vessel upon arrival.
Cruising for Children with Special Needs
At Holland America Line we do not discriminate against individuals on the basis of disability. We seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. We encourage families to contact our Guest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. Club HAL is unable to accommodate children requiring one-on-one care into programming. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present.
Personal Mobility Equipment
For the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:
Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less
Weight: 100 lbs. maximum without battery
Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only
They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.
Special Dietary Requirements
For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. For guests with life-threatening food allergies, we ask that guests provide detailed information to our Guest Accessibility Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.
Guests with a variety of severe food allergies sail with Holland America Line regularly. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although our Guest Accessibility Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.
Age Restrictions
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone that is at least 21 years old; one adult chaperone is required for every five people under the age of 21. Infants must be at least 6 months of age at the time of embarkation in order to sail. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days.
Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.
Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.
All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorisation. Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Your travel advisor can provide additional information about this requirement.
Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. These often include requiring documentary evidence of relationship and permission for the child’s travel from the parent(s) or legal guardian if not present. Having such documentation on hand, even if not required, may facilitate entry or departure. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information.
Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. For activities and programs for children age 3-17, please refer to the CLUB HAL YOUTH PROGRAM section.
Minors Going Ashore
Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.
Dress Code
Q: Is there a Dress Code?
A: Yes. Shirts/cover-ups and footwear are always required indoors. We also have several levels of suggested attire in the evenings
When suggested attire is Casual smart casual attire is appropriate. Shorts, pool/beachwear, distressed jeans and men’s tank tops are best left to the daytime and are not permitted in table service restaurants.
When suggested attire is Dressy we take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets.
Q: Why the change from “Gala Attire” To “Dressy”?
A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. We felt the term Dressy was a bit less stuffy and a bit more festive, which is what a dressy evening should be: a chance to get dressed up and enjoy the evening while still being comfortable.
Q: What about ladies’ dressy attire?
A: Dressy attire is appropriate. Dresses, skirts, and slacks are all acceptable.
Q: Are a jacket and tie required for men?
A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change.
Q: Are jeans allowed?
A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants.
Q: Can I wear shorts in the main dining room?
A: Not at dinner. The dining room is considered a fine dining restaurant and shorts are not permitted.
Q: Is the dress code the same on Grand Voyages?
A: Yes. The policy applies to all Holland America Line voyages. On Grand Voyages we also add an occasional Formal night where suits and dresses are recommended.
Smoking and E-Cigarette Policy
For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. No smoking of any kind will be permitted on any stateroom verandah.
Oak Room (Noordam only, including cigar and pipe smoking)
Koningsdam, Nieuw Statendam, Rotterdam
Sea View Bar area
Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands
Volendam, Zaandam
Sea View Bar area
Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands
Sports Deck, outside Crow's Nest
Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed.
Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas.
Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations.
Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible.
Alcohol Policy
Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows:
Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Limitations apply. Wine brought in quantities deemed to be excessive by the vessel or security will be refused.
Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person).
For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. For voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older, and for voyages which depart from and return to Japan, this policy applies to guests 20 years and older.
Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. Plastic water bottles are not allowed. However, an allowance of six litres, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 litre in volume or less) of water are allowed per stateroom. Any amount in excess of this allowance will be not be allowed onboard. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Guests will be asked to discard open beverages in plastic containers prior to boarding.
All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Limitations apply. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel.
An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.
Buying Tobacco & Alcohol
A traveller may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Cigarettes may also be subject to a tax imposed by state and local authorities. Bidis - essentially flavoured cigarettes - are not generally permitted entry.
Generally, one litre of alcohol per person may be entered into the U.S. duty-free by travellers who are 21 or older, although travellers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Additional quantities may be entered, although they will be subject to duty and IRS taxes.
Revised Policy effective June 1st, 2021
Wheelchair Accessible Room
Our vessels have specially designed staterooms for guests who require mobility assistive features. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress into bathrooms. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to manoeuvre into and out of the stateroom. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. There are three types of accessible staterooms on our vessels.
Fully Accessible rooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms.
Fully Accessible – Single Side Approach rooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide accessible bathrooms along with an accessible route and clear floor space on only one side of the bed in a stateroom configured to provide one bed and between the beds in a stateroom configured to provide two beds.
Ambulatory Accessible rooms are designed for use by guests with mobility disabilities who do not require the regular use of a wheelchair, scooter, or other similar assistive devices. These rooms provide some accessible features.
Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub.
Roll-in Showers provide the turning space necessary for a wheelchair to manoeuvre within the showering area.
Transfer Showers provide the manoeuvring clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair.
Accessible Bathtubs provide the manoeuvring clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair.
Details regarding accessible rooms on each ship can be found on each ship’s Deck Plan.
Internet/Wi-Fi Access
Internet Access
Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilising the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device.
Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections.
Wireless Internet Service
Each Holland America Line vessel offers wireless access throughout the ship. Guests may use their laptop computer or other wireless internet enabled device to purchase and connect to the wireless internet service on board.
Connect:
Put your device in airplane mode.
Turn Wi-Fi “on” and connect to your ship’s network.
Open your web browser and type “Login.com”.
Within Holland America Line Navigator™, choose “Connect to Paid Internet” from the selection options.
Available Internet Packages:
Surf (most popular): $24.99. (Surf your favourite sites including e-mail, news, sports and more. May not allow for audio/video calling and streaming.)
Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Supports audio/video calling and streaming where coverage allows.)
Keep in Mind:
Satellite transmissions are inherently slower than shore-side connections.
You’ll find a select number of free sites under “Complimentary Browsing.”
For more information please see the Frequently Asked Questions or one of our Guest Relations team members.
Each package comes with a daily volume of data for a superior experience. Volumes vary by package and subject to change. For a current listing of the daily volume soft caps, see the Internet Plan Selection page.
Powered by The New York Times
The Explorations Café, powered by The New York Times offers a comfortable, coffee house environment where you can purchase and connect to the internet using provided workstations or by using your own wireless internet device, such as a laptop computer, iPad or mobile phone.
AT&T Mobile Packages
Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Choose from options for calling only, calling and messaging or calling, messaging and data.
Mobile Phone Service
Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number.
The Wireless Maritime Service system is available for use when the ship is in international waters. When user’s phones pick the shipboard signal, their phone will usually display “cellular at sea”, “Ship Roam”or “901-18”. Depending on the handset and the carrier the user may be required to select “Roam” on the handset.
For questions about your service or about billing, please contact your home network customer service.
Webcams
Holland America Line does not publish webcam information online.
Service Animals
Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact our Guest Accessibility Department.
Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunisations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunisation requirements are established by government authorities and not by Holland America Line. Should you need assistance in locating this information, please contact our Guest Accessibility Department.
To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to our Guest Accessibility Department prior to your departure. We also recommend that you carry the immunisation records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your stateroom at any time.
Important Information for Service Animals on Australian Cruises
The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under ‘biosecurity control’. As a company, we are incredibly disappointed with the Department’s new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Should you have further questions please contact our Guest Accessibility Department via email at GuestAccessibility@HollandAmerica.com
Drinks Package
Onboard, Holland America Line offers a variety of beverage packages and cards for purchase as gifts or personal use. Guests can purchase individual items, multi-day wine packages or an array of convenient beverage cards (for alcoholic, non-alcoholic or soda fountain beverages). Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience.
ELITE PACKAGE
Only $59.95 per guest/per day*
Enjoy all the benefits from our Quench and Signature Packages and more! With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroff’s Original Cocktails!
SIGNATURE PACKAGE
Only $54.95 per guest/per day*
Our Signature package includes everything from our Quench Package along with your favoUrite premium beers, spirits, cocktails, and wines by the glass priced $11 and under.
QUENCH PACKAGE (NON-ALCOHOLIC)
Only $17.95 per guest/per day*
Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola™ products, our signature mocktails, Red Bull, and bottled waters 500ml and under.
COCA-COLA™ PACKAGE
Only $8.00 per guest/per day*
The Coca-Cola™ Package includes unlimited fountain sodas for $8.00 per person, per day. On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola™ Freestyle program with more than 100 unique Coca-Cola™ flavours available.
* Prices are per person per day. Please see your server or bartender for a full list of items included in each package.
An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Local Sales Taxes Applied where required.
All adults of legal drinking age for the respective itinerary that are booked in the same stateroom must also purchase the package.
The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Unlimited non-alcoholic beverage.
The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less.
The Quench Beverage Package is limited to 15 non-alcoholic drinks daily.
The packages exclude purchases made in the Mini Bar, Honor Bar, Chocolate Seduction, In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam.
Packages are non-transferrable and non-refundable. No sharing is permitted.
Participants may order only one drink at a time and must be of the legal drinking age for the respective itinerary.
Beverage Management reserves the right to revoke the package if misused. Beverage Management reserves the right to refuse service for any reason, including refusing service of alcoholic beverages to intoxicated guests.
You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise.
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