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Norwegian Jewel

Norwegian Jewel

As the namesake of Norwegian's "Jewel Class" cruise ships, this stunning ship is a treasure trove of extraordinary entertainment and experiences – much like the destinations you’ll visit! Boasting some of the largest suites at sea, alongside staterooms to suit every taste, fill your days with adventure and your nights with ultimate luxury. When it comes to entertainment, this ship's filled with excitement: a large variety of dining options, vibrant bars and nightclubs, and that's just the beginning. Whichever destination you choose, get ready for the adventure of a lifetime!

Norwegian Jewel revamped everything from the carpets to the chandeliers and created brand new places and spaces in the most extensive ship renovation yet. Unwind in luxury and enjoy the breathtaking views from your spacious balcony in the new, exquisitely finished Haven Deluxe Owner's Suites. The brand-new Pit Stop, a 1950's American bar, takes you back to the era when classic cars sported chrome finishes. And dance the night away at Bliss Ultra Lounge, the newest hot spot on the club scene. Come aboard the newly polished Norwegian Jewel and see what makes her shine!

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Norwegian Jewel Ship Facts

  • Launch Year 2005
  • Upgrade Year 2021
  • Weight (ton) 93,502
  • Length (m) 294
  • Speed (kph) 22
  • Capacity 2,376
  • Crew 1,069

Settle In

Norwegian Cruise Line boasts a flexible selection of cabins at sea; categorised into inside, oceanview, balcony, and suites. So, rest assured you’ll have a good night’s sleep in the accommodation that suits you best! Crowning selected ships is The Haven, Norwegian’s signature, self-contained area of suites, exclusive eateries and venues. Get ready to indulge in their most luxurious and spacious accommodations, characterised by personalised experience and contemporary sophistication.

  • All cabins
  • Interior
  • Oceanview
  • Balcony
  • Suite

The Haven 3-Bedroom Garden Villa

These amazing Norwegian Jewel Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You'll also have access to the private courtyard area. It includes butler and concierge service for added convenience. 

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

The Haven Deluxe Owner's Suite with Large Balcony

Enjoy the perfect escape in these Deluxe Owner's Suites. With a living room, dining room, king-size bed and luxury bath, you will have an unforgettable experience in this suite. These Suites sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. It also includes butler and concierge service for a hassle-free getaway!

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

The Haven Deluxe Owner's Suite with Balcony

Indulge in supreme comfort and luxury in these Owner's Suites, featuring a separate bedroom with a king-size bed, a double sofa-bed, luxury bath with a separate shower, as well as a guest bath. These Suites include a living room and dining room and fabulous views from two private balconies, plus access to the private courtyard and butler and concierge service. They also can connect to either a Penthouse or Balcony stateroom, so you can spread out in style.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

The Haven Owner's Suite with Large Balcony

These Owner's Suites are a truly luxurious way for you to get away. They include a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. These Suites can sleep up to four and guests receive access to the private courtyard area. These also can connect to a Balcony stateroom, perfect when traveling with family or friends. Guests can avail the butler and concierge service as well.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

The Haven 2-Bedroom Family Villa with Balcony

Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children's bedroom. Most feature a living area and dining area, plus a private balcony. You will also have access to the private courtyard area. It also includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

The Haven Courtyard Penthouse with Balcony

Norwegian Jewel Courtyard Penthouses make for an amazing cruising experience. Sleeping three, they come with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. They also feature a living area, dining area, private balcony and access to the private courtyard area. It includes butler and concierge service for added convenience.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

2-Bedroom Deluxe Family Suite with Balcony

Perfect for your whole family, up to six guests can stay in these luxurious Suites that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, there's also a dining area, private balcony and luxury bath with separate shower. Plus, they can connect to other staterooms so you can spread out yet stay together. It includes butler and concierge service for added convenience.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Forward-Facing Deluxe Penthouse with Large Balcony

These incredible Penthouses sleep up to four, with a queen-size bed and luxury bath and shower. They also include a living area, dining area and large private balcony that offers an amazing view. Butler and concierge service is available for an ultimate getaway! 

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Forward-Facing Penthouse with Large Balcony

Stunning views are straight ahead from the large, private balcony of these forward-facing, luxurious Penthouses. They include a queen-size bed, luxury bath, living and dining area, plus the indulgence of butler and concierge service. Some can connect to an Owner's Suite, so you can spread out in luxury. It can sleep up to three.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Penthouse with Large Balcony

Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, featuring a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large, private, aft-facing balcony. It also includes butler and concierge service.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Penthouse with Balcony

Up to three guests can enjoy the fabulous views from the aft-facing balcony of these Penthouses that include queen-size bedding plus a single sofa-bed, luxurious bath with shower, a sitting area, and some even have a living and dining area. It also includes butler and concierge service in select cabins.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Club Balcony Suite

These Club Balcony Suites sleep up to four guests, making them ideal if you want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from your private balcony is truly amazing. Some can connect, perfect when travelling with family or friends.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Club Balcony Suite

Up to four guests can stay in these Club Balcony Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and some with additional bedding to sleep two additional guests. Not to mention you'll have a private balcony to enjoy the incredible view. Plus, some can connect, so you can spread out yet stay together.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Club Balcony Suite

A Sail Away Club Balcony Suite stateroom guarantees a Club Balcony Suite stateroom or better!

*Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Aft-Facing Balcony

You'll enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and additional bedding accommodates one or two more. You'll also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from your balcony is amazing and truly unforgettable.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Family Balcony

Norwegian Jewel Family Balcony staterooms are perfect if you want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed, one pullman and one single sofa-bed. They also include a sitting area and floor-to-ceiling glass doors that open to a private balcony. Some can connect to other staterooms, so your group can spread out even more.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Balcony

Balcony staterooms come with two lower beds that convert into a queen-size bed, with some featuring one pullman or one single sofa-bed to accommodate an additional guest. They also include a sitting area and floor-to-ceiling glass doors that open to a private balcony. Some can connect, a great option when travelling with family or friends.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Solo Balcony

These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Balcony

A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! 

*The view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Balcony Balcony cabins feature a private outdoor space, typically furnished with seating, offering panoramic views of the ocean and destinations visited during your cruise.
  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Family Oceanview

You can comfortably fit up to four guests in these staterooms, making them perfect for families. You'll enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and there is additional bedding to accommodate two more. Of course, you'll have room service and many other amenities. Plus, some can connect, so you can spread out yet stay together.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Oceanview with Picture Window

These comfortable staterooms accommodate up to three guests, making them ideal to kick back, relax and enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed, and some have additional bedding for one more. Of course, you'll have room service and many other amenities. Some also can connect, so you can spread out even more.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Oceanview

Up to four guests can stay in these Oceanview Staterooms. They include two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. Some can connect, so you can spread out yet stay together.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Obstructed Oceanview

These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view, two lower beds that convert into a queen-size bed and additional bedding to accommodate two more.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Solo Oceanview

These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Sail Away Oceanview

A Sail Away Oceanview stateroom guarantees an Oceanview stateroom or better!

*The view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.

  • Oceanview Oceanview cabins have a window or porthole, that provides a view of the surrounding ocean or scenery.

Family Inside

Norwegian Jewel Inside Staterooms are the most affordable way for your family to cruise. With room for up to four guests, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities are available.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Inside

These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Solo Inside

These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

Sail Away Inside

A Sail Away Inside stateroom guarantees an Inside stateroom or better!

*Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.

  • Interior Inside cabins are located within the interior of the ship, without any external windows.

In the Mood for Good Food?

Pioneering the concept of ‘Freestyle Dining’, Norwegian introduced this experience to the high seas to allow guests to enjoy their meals whenever they please - with no scheduled times or pre-assigned seating. Savour the tantalising flavours of worldwide cuisine, served across a wide selection of dining venues and be spoiled for choice at breakfast, lunch and dinnertime, with ever-changing menus. A spectacular array of speciality restaurants are also available for those extra-special nights out, taking your dining experience to the next level.

Norwegian Jewel RESTAURANTS

Atrium Café

Atrium Café

cafe

specialty

Relax in the centre of the hustle and bustle of the Atrium. Linger with cocktails or coffee in this grand space that offers three-deck vertical views and a two-story Wii wall.

Price Per Person: À la carte

Azura

Azura

varies

complimentary

Azura is one of Norwegian Jewel's two Main Restaurants serving a variety of culinary delights with a contemporary flair.

Cagney's Steakhouse

Cagney's Steakhouse

steakhouse

specialty

Premium cuts are the standard at Norwegian Jewel's American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don’t forget to order their famous Parmesan dusted truffle fries!

Price Per Person: À la carte

Chin Chin

Chin Chin

sushi

specialty

Enjoy a complimentary Asian restaurant featuring freshly prepared noodles, delicious wok fried dishes, authentic soups and more.

Garden Café / Kid's Café

Garden Café / Kid's Café

buffet

complimentary

Whatever you’re craving, chances are you will find it at the Garden Café. This complimentary, indoor buffet restaurant serves up breakfast, lunch and dinner.

La Cucina

La Cucina

italian

specialty

Buona Sera! Enjoy the finest ingredients at this vibrant Italian ristorante. Dine on Italian classics and indulge with a rich homemade Tiramisu. Your good evening just got better.

Price Per Person: À la carte

Le Bistro

Le Bistro

french

specialty

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!

Price Per Person: À la carte

Moderno Churrascaria

Moderno Churrascaria

bbq

specialty

Looking for a unique experience? This authentic Brazilian churrascaria is a must. Start with an impressive salad bar, but save plenty of room for their slow-roasted meats carved table-side by our Passadores.

Price Per Person: Cover Charge Applies.

O'Sheehan's Bar & Grill

O'Sheehan's Bar & Grill

american

complimentary

Dine on Irish pub classics whilst sipping your favourite draft beer, all in a casual atmosphere open 24 hours a day. There's no charge to dig into your favourite comfort foods such as Shepherd's Pie or Fish n' Chips or throw some darts whilst taking in a sports game.

Room Service

Room Service

room

specialty

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.

Price Per Person: Room Service Fee may apply.

Sushi

Sushi

sushi

specialty

In the mood for sushi? Take a seat at this contemporary sushi bar for some traditional Japanese culinary bites.

Price Per Person: À la carte

Teppanyaki

Teppanyaki

japanese

specialty

Sit at a lively shared table as a skilful chef perfectly prepares shrimp, steak, chicken and fried rice on a large steel grill. And you've got a front row seat to all the sizzles and surprises in this Japanese restaurant.

Price Per Person: Cover Charge Applies.

The Great Outdoors

The Great Outdoors

buffet

complimentary

Come as you are, even in your swimsuit, to this casual, buffet bar serving grilled favourites like burgers, hot dogs and great ocean views.

Topsiders Bar & Grill

Topsiders Bar & Grill

bbq

complimentary

Enjoy casual dining to suit every taste. From grilled burgers to hot dogs, come as you are and eat as you like after a night out or before your day begins.

Tsar's Palace

Tsar's Palace

fine

complimentary

Stunning in design with ocean views, this Main Restaurant offers traditional cuisine to please every palate.

Unrivalled Onboard Experiences

Don’t miss the incredible entertainment on offer, onboard from day to night! Spend your days relaxing on the hot tubs or browsing original works in the art gallery before enjoying Broadway and Vegas-style shows with cocktails at the Stardust Theatre at night. Watch a Jewel-exclusive circus performance and experience the magic of Le Cirque Bijou or get a chance to win real-time prizes as you participate in a thrilling “Deal or No Deal” game on board! From intimate pampering experiences to a side splitting good time, discover endless entertainment as you set sail with Norwegian Jewel!

Experiences at a Glance

From exclusive evening entertainment to slow and rejuvenating spa days, you’ll discover unlimited things to do in your downtime while cruising! Here’s a quick glance at our favourite experiences onboard Norwegian Jewel

Norwegian Jewel Experiences

Effy Jewellery

Effy Jewellery

Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftsmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.

Elements

Elements

Come and experience ELEMENTS! From mesmerising magic to the visual feast of flying to exciting music and dance, this dazzling show will revel in the four elements of Earth, Air, Water & Fire. This show is an incredible spectacle of wonder, enchantment and sensual delight.

Galleria Shops

Galleria Shops

Need a new bathing suit? How about a surprise gift for your sweetheart? The Galleria Shops is a department store that offers a wide selection of brand name and speciality goodies.

Internet Café

Internet Café

No matter how far you are from home, having access to the Internet is always nearby at the Internet Café. The Café can also be used as a computer lecturer and training centre.

Jewel Casino

Jewel Casino

Norwegian Jewel designed their casinos with comfort in mind so that you can relax and unwind while playing the most popular slots and your favourite table games. Whatever you play, get ready to ride a winning streak!

Park West Gallery

Park West Gallery

Take home something you'll never forget! This impressive onboard art gallery has everything from contemporary to classics-Peter Max to Picasso-giving you access to an unparalleled collection of fine art. Looking for a little excitement? Try attending their live art auctions where you can raise a glass with their Art Team as the bidding gets fast and furious. Plus, everyone who visits their gallery gets a free work of art!

Professional Portraits

Professional Portraits

Take advantage of this time together while onboard to create beautiful photographs that will last a lifetime. Their professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio - it's always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!

Showdown

Showdown

Your vote counts in this mock singing competition. Cheer on your favourite singer as he or she belts out Motown favourites in hopes of taking home the Showdown title. Will they sway your vote with their engaging personality? Find out!

Soul Rockin' Nights

Soul Rockin' Nights

Rock the night away with this high energy party that celebrates the sounds of soul to the raw force of Rock ‘n’ Roll. Kick up your cowboy boots, then chill out to the sweet sounds of folk and get thrown back with the power rock of the 80’s!

Stardust Theatre

Stardust Theatre

It's show time! And they've got a really big show for you at the Stardust Theatre - a stunning two-story main show lounge with a stage headlines the best entertainment at sea. The Stardust can also be used for large-group meetings by day.

The Library

The Library

You'll find a well-stocked selection of things to read with all the elegant trimmings a good library deserves.

The Photo Gallery

The Photo Gallery

The Photo Gallery has everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir, Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

Tradewinds

Tradewinds

Want to take home a vacation memory? How about a surprise gift for your sweetheart? The Tradewinds is a department store that offers a wide selection of brand name watches and jewellery.

Video Zone Arcade

Video Zone Arcade

Stop by the video arcade and capture a few aliens, win a car race, play pinball and fly a jet fighter. Anything is possible at Video Zone Arcade.

And Relax...

Sit, sip, and sample a selection of beverages to suit every mood at the bars and lounges onboard Norwegian Jewel. Get your caffeine fix with a fresh coffee at Atrium Café & Bar, grab a refreshing mojito pint at Sugarcane Mojito Bar or savour your favourite whiskey tipple in the Maltings Whiskey Bar! Hang out with your friends and share intimate conversations over cocktails in Shakers Martini & Cocktail Bar or chill out with premium sake in the Sake Bar. Whether you’re craving a minty mojito or vintage wine, iced caramel macchiato or a green tea lemonade, you’ll find many options to quench your thirst!

A Drink for Every Mood

Watch the world go by with a drink in hand. The wide selection of bars and lounges on board Norwegian Jewel ensures that there’s always a perfect drink for every frame of mind…

Norwegian Jewel BAR & LOUNGES

Atrium Café & Bar

Atrium Café & Bar

Amid the hustle and bustle of the Atrium, enjoy something sweet. This is a morning and late-night favourite serving coffees, espressos, cappuccinos and more. Or indulge in freshly baked cookies, cakes and pastries from The Bake Shop.

Bliss Ultra Lounge

Bliss Ultra Lounge

Cruise into the clubbing scene at Bliss. Dance to a different beat and feel the excitement as you walk through the lit tunnel to the illuminated bar. It's electric. Bliss is a top hot spot every night of the week. Experience it.

Bliss Ultra Lounge

Bliss Ultra Lounge

It's electric - all night long. Go clubbing till the wee hours at Bliss Ultra Lounge. From the moment you walk through the lit tunnel and start hearing the music pumping, you'll feel the energy. And so will the glowing walls and bar which illuminate to the intensifying beats.

Havana Club Cigar Bar

Havana Club Cigar Bar

Step into the world of rolled premium cigars, cognacs and spirits at the Havana Club. This is one place where it is completely acceptable to light up in public.

Magnum's Champagne & Wine bar

Magnum's Champagne & Wine bar

Some moments just call for champagne. And this is the place to enjoy it. Magnum's features a French Art Deco motif combined with elements that reflect the grand old cruise liner Normandie.

Maltings Beer & Whiskey Bar

Maltings Beer & Whiskey Bar

With a contemporary look, an intimate feel and dozens of varieties of spirits, as well as your favourite domestic and imported beers, Maltings is the perfect place to enjoy cocktails and conversations.

Sake Bar

Sake Bar

You'll find this full sake bar within the Bamboo restaurant.

Shakers Martini & Cocktail Bar

Shakers Martini & Cocktail Bar

How do you like your martini? Shaken, not stirred? Of course you do. James Bond silhouettes reflect from a screen behind the bar in this Art Deco inspired ode to the 1960's and 70's.

Sugarcane Mojito Bar

Sugarcane Mojito Bar

Freshly muddled just the way you like, enjoy a refreshing mojito with friends – day or night.

The Pit Stop

The Pit Stop

Cool your engines at this "race car" themed outdoor bar. Relax with a frosty beer or enjoy the sights with a speciality frozen cocktail.

Norwegian Jewel DECK PLANS

Deck 15

Deck 15
  • The Haven Sun Deck
  • Garden Villa Private Sun Deck
  • Courtyard Villas Private Sun Deck
  • The Haven Deluxe Owner's Suite with Large Balcony

Deck 14

Deck 14

  • Sun Deck
  • Garden Villa Hot Tubs
  • The Haven Courtyard
  • The Haven 3-Bedroom Garden Villa
  • The Haven 2-Bedroom Family Villa with Balcony
  • The Haven Courtyard Penthouse with Balcony

Deck 13

Deck 13
  • Moderno Churrascaria
  • Cagney's Steakhouse
  • The Pit Stop
  • Spinnaker Lounge
  • Sugarcane Mojito Bar
  • Basketball/Volleyball/ Tennis Court
  • Jogging/Walking Track
  • The Chapel
  • Shuffleboard Court
  • Chess
  • Deck Games
  • Golf
  • Sports Court

Deck 12

Deck 12

  • Garden Café / Kid's Café
  • The Great Outdoors
  • La Cucina Italian Restaurant
  • Topsiders Bar & Grill
  • Perspectives Studio
  • Professional Portraits
  • Pulse Fitness Centre
  • Card Room
  • Hot Tubs
  • Entourage
  • Mandara Spa & Salon
  • Sapphire Pools
  • Splash Academy 
  • Video Arcade
  • Spa Thermal Suite
  • The Library
  • Hair Salon
  • Ice Cream Bar

Deck 11

Deck 11

  • 2-Bedroom Deluxe Family Suite with Balcony
  • Aft-Facing Club Balcony Suite
  • Club Balcony Suite
  • Sail Away Club Balcony Suite
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 10

Deck 10

  • The Haven Deluxe Owner's Suite with Balcony
  • Forward-Facing Deluxe Penthouse with Large Balcony
  • Forward-Facing Penthouse with Large Balcony
  • Aft-Facing Penthouse with Large Balcony
  • Aft-Facing Balcony
  • Family Balcony
  • Balcony
  • Sail Away Balcony
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 9

Deck 9

  • The Haven Owner's Suite with Large Balcony
  • Forward-Facing Penthouse with Large Balcony
  • Aft-Facing Penthouse with Balcony
  • Aft-Facing Balcony
  • Family Balcony
  • Balcony
  • Sail Away Balcony
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 8

Deck 8

  • O'Sheehan's Neighbourhood Bar & Grill
  • Aft-Facing Penthouse with Balcony
  • Aft-Facing Balcony
  • Balcony
  • Sail Away Balcony
  • Family Oceanview
  • Oceanview with Picture Window
  • Obstructed Oceanview
  • Sail Away Oceanview
  • Family Inside
  • Inside
  • Sail Away Inside

Deck 7

Deck 7
  • Chin Chin Asian Restaurant
  • Sushi
  • Atrium Café
  • Teppanyaki
  • Atrium Café & Bar
  • Bliss Ultra Lounge
  • Sake Bar
  • Stardust Theatre
  • Rock You Tonight
  • Velvet
  • Art Gallery
  • Internet Café
  • Effy Jewellery
  • Galleria Shops
  • The Galleria Boutiques
  • The Tides
  • Promenade Deck
  • Shore Excursions
  • Guest Services
  • The Photo Gallery
  • Gift Shop
  • Tradewinds Tax & Duty Free

Deck 6

Deck 6
  • Azura Main Restaurant
  • Tsar's Palace Main Restaurant
  • Le Bistro
  • Magnum's Champagne & Wine Bar
  • Maltings Beer & Whiskey Bar
  • Shakers Martini & Cocktail Bar
  • Stardust Theatre
  • Rock You Tonight
  • Velvet
  • Jewel Club Casino
  • Meeting Rooms
  • The Humidor Cigar Lounge

Deck 5

Deck 5

  • Stardust Theatre
  • Rock You Tonight
  • Family Oceanview
  • Oceanview with Picture Window
  • Oceanview
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside

Deck 04

Deck 04

  • Medical Centre
  • Oceanview
  • Obstructed Oceanview
  • Sail Away Oceanview
  • Inside
  • Sail Away Inside

HEALTH & FITNESS

When you want some "me" time, look no further than Mandara Spa®. Relax with a hot-stone massage, one of over 50 speciality treatments offered. At the onboard spas, treatments range from the classic to the luxurious. Let their pampering professionals soothe and rejuvenate you with facials, massages, acupuncture and a full menu of services.

From top to bottom and from bow to stern, Norwegian Jewel has enough onboard activities to fill every minute of your cruise. Indulge in a refreshing swim in the pool or a relaxing dip in one of our covered hot tubs on the pool deck. Wanna get lucky? Bet it all at our award-winning Casinos at Sea®. And when all is said and done, enjoy a pamper session at the spa. With so much to do, they'll always have you coming back for more.

Norwegian Jewel USEFUL INFORMATION

Disabled Facilities

Norwegian welcomes guests with special needs. The information you are provided with about your holiday (which may be on their website, in their brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as they fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give them full details before booking so that they can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which they have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

They have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact their U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, they have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let them know at the time of booking that you'll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions they ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

Special Dietary Requirements

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and Norwegian wants to ensure that they are able to fulfil your request. They cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all guests, it is not permissible to bring aboard any food items that would require preparation by the ship's staff, or food items that would require cold storage in their kitchen facilities.

Alcohol and Beverage Policy

On itineraries that include a port in the United States of America, Canada or China, guests must be 21 years of age or older to purchase or consume (terms and conditions may vary on alcoholic beverage packages, please check at the time of booking). Alcoholic beverages as part of Premium All Inclusive are only included for guests of 21 years of age and older. On all other itineraries, this regulation applies to guests aged 18 or above with the exception of guests who are citizens of the United States of America, Canada or China. On cruises that include a port in the United States of America, Canada or China but with the exception of Alaska and Hawai'i itineraries, Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only whilst on board and with the consent of an accompanying parent. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk on embarkation.

Smoking Policy

As the health and well-being of Norwegian's guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all Norwegian ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.

Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best - it's your call. Feel Free to wear what you like. Norwegian even have special "Dress-Up or Not Night." It's the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship's Captain.

Cruise Casual: the Freedom of Freestyle Cruising

Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.

Be sure to pack a sweater - the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Please Note: Norwegian wants you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.

All Decked-out: Smart Casual

Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it's jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Ready for Adventure: Shore Excursions

Think about the shore excursions you'll be taking and pack accordingly, including comfy walking shoes. For kids and adults it's good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.

Special Events: Theme Nights and Parties

Our newest event, Norwegian's Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for the iconic White Hot Party.

Sail & Sustain - Norwegian's Commitment

Norwegian Cruise Line remains committed to preserving the oceans and protecting the environment, people, and communities that are vital to each and every voyage. Their commitment extends far beyond their ships, transforming how they operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, they'd be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.

They understand that protecting our environment and our oceans is not only vital to the industry but also to our planet. Their Safety, Security, Health and Environmental Protection policy establishes their commitment to conduct their operations safely, securely and with sensitivity to the environment around them. Preserving our oceans and protecting our environment is one of their core company values that they strive to meet through their daily goals:

 

  • Prevent accidents and incidents involving pollution of the environment
  • Reduce the environmental impact of our operations
  • Dispose of rubbish and materials in accordance with national and international rules and regulations
  • Recycle and reuse materials
  • Continually improve our ISO 14001 certification objectives and targets

 

Across their fleet, they have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, they meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). They are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that they utilise a core set of standards for an effective environmental management system that reduces their environmental impact and increases their operating efficiency.

Water Conservation & Management

Onboard Production

Onboard Norwegian vessels, water is primarily used by their guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. Norwegian Cruise Line have focused their efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.

  • Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
  • Evaporators produce fresh water from seawater utilising heat sources such as Exhaust Gas Boilers, Oil Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
  • Bunkered Water is potable water acquired in port for use on board.

Wastewater Treatment Systems

To treat wastewater onboard, all Norwegian ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Norwegian's newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship's wastewater is tested quarterly by a third-party, and their environmental officers also conduct weekly water quality tests to ensure they continue to meet all standards.

Bilge Water

Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship's compliance. This equipment will analyse and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.

Ballast Water

To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to "hitch a ride" on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.

Waste Mitigation

Norwegian ships call on sensitive areas of the world, and they strive to lead by example as they strive to continue to be effective stewards. Norwegian Cruise Line enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use their environmental hotline.

Proper implementation of a progressive waste management programme lessens the environmental impact of their operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as their measurement for waste minimisation.

Over the past decade, as the availability of recycling programmes and options has increased, they have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Their ships that used the Live Load model in 2017 were able to conserve the following:

Norwegian Employees Working To Mitigate Waste

  • Both shoreside and shipboard employees have been involved in food and clothing drives
  • Their shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
  • During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

Fuel & Energy Efficiency

Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, Norwegian Cruise Line believes it is their obligation as leaders in the cruise industry to do their part and help mitigate actions that may influence changes to the climate on a large scale. They are always focused on continuous improvement and are ready to explore new opportunities as their fleet grows.

Emission Abatement

One innovative technology their ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulphur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of December 2020, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America.

Whilst in port, Norwegian cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.

A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of December 2020, Norwegian Bliss, Norwegian Encore, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.

Energy Savings

Data is collected from all Norwegian ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Their goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.

Shipboard Energy Efficiency Management Plan (SEEMP)

The SEEMP is a ship-specific plan that focuses on improving energy efficiency. Norwegian does so through improving voyage planning, speed optimisation or operating engines on their most economic loads, optimisation of the air conditioning system and improving their ships' hydrodynamic capabilities by upgrading the propulsion systems with more efficient propellers. Onboard energy management meetings are also held quarterly to discuss energy conservation projects, tracking energy efficiency initiatives and future projects.

One of the most successful programmes implemented on their ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows them to utilise a free source of energy for improving water production and saving fuel.

Accessibility

Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That's why they are committed to providing all guests the freedom of choice to cruise their way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through their dedicated toll free number for accessible travel 01 541 0297. Norwegian's team of Access Coordinators at the Access Desk have experience in furthering Norwegian's mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that they can try to meet your needs prior to your cruise as soon as they receive your Special Accommodation Requirements Information form available from the Access Desk. In order to make your cruise experience as enjoyable as possible and so that they can try to meet your specific needs, call 01 541 0297 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact them.

Service Charges

Norwegian Cruise Line is confident that you will enjoy your Freestyle Cruising experience and that their entire crew will provide you with the standard of service for which they are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience.

These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let Norwegian's on-board Guest Services Desk staff know right away, so they can address any issues in a timely manner. In the unlikely event that they can't resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to their Guest Relations department.

Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. Norwegian encourages those guests to acknowledge good service from these staff members with appropriate gratuities.

Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).

Medical Facilities

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.

Wi-Fi & Internet Access

All of Norwegian ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as WI-Fi) is also available throughout Norwegian's entire fleet.

The central telephone number for their ships is 001 732 335 3280 (from US$ 7.95 per minute; please have ship name and your credit card number at hand).

You can also stay connected on the high seas using your own compatible mobile phone. International roaming charges are billed to your home account. Final rates are determined by your service provider and not NCL. For further information please check your provider directly.

Services

Beauty parlour and spa services include hair styling, manicures, pedicures, facials and massages in the Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewellery, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.

Age Restrictions

All requirements stated below apply at the time of embarkation. Infants sailing on board a Norwegian Cruise Line vessel must be at least six months of age. However, for voyages that have three or more consecutive days at sea, the infant must be at least 12 months old.

When on board, a minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Please note that this does not relate to child pricing, where the age is 2-17 years old.

Company policy states that on itineraries that include a port in the United States of America, Canada or China, guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For all other cruises, this regulation applies to all guests under 18 years of age with the exception of guests who are citizens of the United States of America, Canada or China. For guests under the age of 18 travelling with an accompanying adult, who is not the minor’s parent or legal guardian, a Parent/Guardian Release Form (available here: www.ncl.eu/ParentGuardianForm) that authorises the minor’s travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided.

On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note that two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation.

Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). Lifeguards monitor the family pools during scheduled pool hours. However it is strongly recommended that all children under 12 have adult supervision at all times. The safety of all children (up to the age of 18) is the responsibility of their parent(s) or other accompanying adult(s) irrespective of whether a lifeguard is on duty.

For safety reasons, children must not be left unattended on board when their parents or other accompanying adults go ashore.

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